The Bottle Shop Online Shop is available 24 hours a day, 7 days a week!
If you have any inquiry, please fill the contact form beside or click below chat box to reach our staff.
You're welcome to call +852 27911600 (Mon-Fri: 11am to 9pm; Sat-Sun: 10am to 9pm).
Frequently Asked Questions
1 FAQ (Our best guesses)
1.1 Do you only sell online?
We have a brick-and-mortar store in Sai Kung, at G/F, 114 Man Nin Street.
1.2 What is the meaning of LIFE?
Beer, Wine, and Whisky, in no particular order.
1.3 Do you accept returns?
A lot of our products are fragile, therefore we don't accept returns.
1.4 What is your delivery policy?
For details, refer to our Delivery page here
1.5 How do you choose the products on your store, how do I know if they're any good?
We consider ourselves curators to your needs, so we wouldn't stock anything that we wouldn't drink or eat ourselves. There are many products out there and we want to ensure that we represent the best. What's on our website represents some of the best products available, and we continue to add more to the list to ensure Hong Kong has access to the best stuff in the world.
1.6 I'm not well informed enough to choose what I want.
Our Staff: you can ask our staff any questions you may have. We have certified knowledgeable staff on all the beverage categories, so feel free to drop us an email or call us.
Our Blog: you can keep up to date with the articles we write on our blog or displayed on our website. We try to make the complicated simple so that everyone can choose what suits them best.
Our Workshops: We have space for 12-20 people for private workshop tastings, including for (a) Craft Beers, (b) Wines, (c) Spirits, (d) Sake, and (e) Cocktail Making.
Our Social Media: Keep in touch with our Facebook and Instagram to see what we're trying and the latest news in the industry.
1.7 How should I store the beverages at home?
Keep it out of the sun, out of the heat, and out of fluorescent lights.
1.8 How can I buy a gift for someone?
We have fantastic gift ideas from beverages to merchandises like t-shirts and glasses. If you don't know what they like, you get also purchase gift vouchers.
1.9 Do you supply for private and corporate parties?
Yes, contact us directly and let's start planning. We provide wines, draft beers, soft drinks, and even pre-mixed cocktails. We also have partners who can provide food at your party.