Worldwide delivery will be launched soon!
For local deliveries:
We offer free delivery for purchases over $680, otherwise purchases under $681 will incur a delivery fee of $80 for most areas of Hong Kong. Delivery will be within 4 days of your purchase. delivery time-slots are either before 6pm, or 6pm-10pm. Importantly, if you live in a flat without elevators, we kindly request you come to the ground floor to collect the parcel, or negotiate directly with the driver on the cost of bringing the parcel up the stairs to your flat.
We cannot deliver to anywhere that is vehicle restricted, with the exception of Discovery Bay and Ma Wan. The latter 2 locations, along with Tung Chung, has flat fee of $100 delivery cost regardless of the purchase amount.
Most importantly, if you're hosting a party, or have an important gift that MUST be delivered on a certain day, please make sure you place the order earlier and designate a delivery date a few days before your event.
A lot of our products are fragile, therefore we do not accept returns.
If you wish to cancel your order after you have paid, there is a 6% (of the total purchase amount) transactional refund fee. More importantly, if we have already dispatched your order, there will be a cancellation fee of $138.